Training and Support

Companion systems prides itself on our Customer Service Support, Help Desk and Training. We have many options available to suit your needs.

Help Desk

Our help desk is available 9am to 5pm AEST, Monday to Friday. Our qualified & helpful team are located in our Australian Head Office and are ready to help you in a timely manner so you can continue working with the system as quickly as possible.

Live Webinar Training

We run fortnightly Live Webinar Training sessions tailored specifically around certain features or functions within OnSite Companion. Please see below for the upcoming schedule.

We also send out registration emails, so if you don’t receive these please click on the button below requesting to receive these webinar registration email.

Customised Training

We provide customised training in your own environment. Whether it be one on one or your complete team, we can customise the content and training type.

We recommend this as on-site training but we also offer this as remote / online training.

We offer consultation on the usage of the system to make sure you are getting maximum return from the system.

Data Entry

Please click on the button below to discuss your requirements with one of our support or training experts to work out what would best suit you.

2021 Live Training Webinars

15-Feb-2021

Job Scheduling (Supervisors)

1-Mar-2021

Jobs Scheduling (Setup & Admin Staff)

15-Mar-2021

ToDo List Management

29-Mar-2021

Document Management

12-Apr-2021

Service Providers

27-Apr-2021

Messaging and Alerts

10-May-2021

Variations

24-May-2021

Defects

7-Jun-2021

Searching

21-Jun-2021

Contact Control

5-Jul-2021

Reporting

19-Jul-2021

Databuild Gateway

2-Aug-2021

Job Scheduling (Supervisors)

16-Aug-2021

Jobs Scheduling (Setup & Admin)

30-Aug-2021

ToDo List & Screen Management

13-Sep-2021

Document Management

27-Sep-2021

Service Providers

11-Oct-2021

Messaging and Alerts

25-Oct-2021

Variations

8-Nov-2021

Maintenance & Inspections

22-Nov-2021

Searching

6-Dec-2021

Contact Control

20-Dec-2021

Reporting

2022 Live Training Webinars

24-Jan

Job Scheduling (Supervisors)

7-Feb

Jobs Scheduling (Setup & Admin)

21-Feb

ToDo List & Screen Management

7-Mar

Document Management

21-Mar

Service Providers

4-Apr

Messaging and Alerts

18-Apr

Variations

2-May

Maintenance & Inspections

16-May

Searching

30-May

Contact Control

13-Jun

Reporting

27-Jun

Databuild Gateway

11-Jul

Job Scheduling (Supervisors)

25-Jul

Jobs Scheduling (Setup & Admin)

8-Aug

ToDo List & Screen Management

22-Aug

Document Management

5-Sep

Service Providers

19-Sep

Messaging and Alerts

3-Oct

Variations

17-Oct

Maintenance & Inspections

31-Oct

Searching

14-Nov

Contact Control

28-Nov

Reporting

12-Dec

Databuild Gateway